Privacy Statement

Privacy Policy
Last Updated On 18-Oct-2026
Effective Date 17-Oct-2024

This Privacy Policy describes the policies of Neuroconverse Ltd, 10 Grosvenor Terrace Flat 5, York YO30 7AG, United Kingdom of Great Britain and Northern Ireland (the), email: info@neuroconverse.org, phone: REDACTED on the collection, use and disclosure of your information that we collect when you use our website ( https://neuroconverse.org ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:
We will collect and process the following personal information about you:

Name
Email
Mobile

How We Use Your Information:
We will use the information that we collect about you for the following purposes:

Creating user account
Administration info
Site protection
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Retention Of Your Information:
We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@neuroconverse.org. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Neuroconverse Ltd, 10 Grosvenor Terrace Flat 5 York, email: info@neuroconverse.org. We will address your concerns in accordance with applicable law.

Newsletter 
If you subscribe to our newsletter, we run the mailing list ourselves on our own website, newsletter.neuroconverse.org. We do not use an external newsletter service, and we never sell your data or pass it on for advertising.

Controller: Neuroconverse Ltd, 10 Grosvenor Terrace Flat 5, York YO30 7AG, United Kingdom, email: info@neuroconverse.org.

Data Processed: To receive our newsletter, you must provide your email address. You may also give your first name, voluntarily, so that we can greet you personally. To prove that you gave your consent, we record the date and time of your sign-up and of your confirmation, the version of the consent text you agreed to, your IP address at both moments, and a non-reversible fingerprint (hash) of your browser identification.

Purpose and Legal Basis: We send you the journal updates you requested on the basis of your consent (Art. 6(1)(a) GDPR / UK GDPR). We keep the proof of consent and protect the sign-up form against misuse on the basis of our legitimate interests (Art. 6(1)(f) GDPR / UK GDPR): being able to show that consent was given (Art. 7(1) GDPR), and keeping our service secure.

Double Opt-In: After you sign up, we send you an email with a confirmation link. You are only subscribed once you confirm. The link is valid for 48 hours. If you do not confirm, your sign-up is deleted automatically after 7 days.

No Tracking: Our newsletters contain no tracking pixels and no tracked links. We do not record whether you open an email or which links you click. The only image, our logo, is the same for every reader. Loading it does not tell us who opened an email.

Spam and Bot Protection: To prevent abuse, such as someone signing up other people's addresses, we limit how often a form can be used. For this we use keyed hashes of IP addresses, which do not reveal the address. They are deleted automatically after about 2 days. A strictly necessary security cookie protects the forms against misuse. It contains only a random value and is deleted when you close your browser. On the sign-up form we may also use Cloudflare Turnstile, a privacy-friendly alternative to CAPTCHAs, provided by Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. To tell people from automated programs, Turnstile processes your IP address and technical information about your browser and device. It does not use advertising cookies. The legal basis is our legitimate interest in protecting the form from abuse (Art. 6(1)(f) GDPR / UK GDPR). Cloudflare may process data in the USA. Cloudflare is certified under the EU–US Data Privacy Framework and its UK Extension, and transfers are also covered by Standard Contractual Clauses. More information: https://www.cloudflare.com/privacypolicy/

Data Storage and Security: Your data is stored on our own server, operated for us by our hosting provider ALL-INKL.COM – Neue Medien Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany. The servers are located in data centres in Germany (European Union). We have entered into a Data Processing Agreement with ALL-INKL.COM under Art. 28 GDPR / UK GDPR. Newsletters are sent from our own mail server, which is also hosted by ALL-INKL.COM. Your email address, name and IP address are stored encrypted. Only a small number of authorised editors can use the newsletter administration. They sign in with a password and two-factor authentication, and the administration never displays subscribers' email addresses.

Your Rights (Unsubscribing): You can withdraw your consent and unsubscribe at any time.

Use the "Unsubscribe" link in the footer of every newsletter. Many email apps also show a one-click "Unsubscribe" button.
Request a personal unsubscribe link at https://newsletter.neuroconverse.org/unsubscribe.php
Or write to us at info@neuroconverse.org.
Retention:

We store your data as long as you are subscribed.
When you unsubscribe, we delete your email address and name immediately. We keep only a minimal encrypted record of your consent and its withdrawal (dates, IP addresses, consent version and a non-reversible key derived from your email address) for 90 days as proof, then delete it automatically. On the unsubscribe page you can choose to delete this record immediately as well.
Records of which subscribers a particular newsletter was sent to are deleted 30 days after sending.
We keep anonymous statistics, such as the number of subscribers per day, which do not identify you.
Other Rights: You also have the rights described in the section "Your Rights" above, including access, rectification, erasure, restriction, data portability, objection to processing based on legitimate interests, and the right to lodge a complaint with a supervisory authority. In the United Kingdom, that is the Information Commissioner's Office (ico.org.uk).

Cookie Consent: The newsletter website uses the same cookie consent tool as our journal (CCM19). Please see our Cookie Policy.